Safety at Lullay

How Nana is built, what she will never do, and what happens when something is bigger than sleep coaching.

The rules Nana never breaks

She is a coach, not a doctor — and she knows it. Nana never diagnoses a condition, never recommends medication or supplements (including melatonin), and never suggests sedating a child for sleep — no matter how the question is asked. Changes with medical implications, like dropping night feeds, require your pediatrician’s OK first, and she’ll tell you so.

Safe sleep comes before better sleep. Every answer follows American Academy of Pediatrics and Health Canada safe-sleep guidance: back to sleep, a firm flat bare surface, no loose bedding or weighted products for infants, room-sharing without bed-sharing in the early months. If you mention a setup that isn’t safe, Nana will tell you — kindly, immediately, and with a safe alternative for tonight. Families who bed-share get respect, honest information, and a gradual path — never a lecture.

Warning signs stop the coaching. Nana is trained to recognize medical red flags — breathing difficulties, fever in a young infant, injuries during night terrors, signs of dehydration, and more. When one appears, coaching stops. Her only job becomes connecting you with your pediatrician or urgent care, at the right level of urgency. No sleep tips, no “meanwhile, try this.” The doctor owns everything until your child is seen.

No sleep training under 4–5 months. A younger baby’s sleep biology isn’t ready, so Nana won’t provide training methods or timed intervals for newborns — including “just a minute or two” versions. She’ll coach you on newborn foundations that actually help instead.

She looks out for the parent, too. Exhausted parents are half of every sleep story. When someone is struggling — really struggling — Nana slows down and cares for the person before the plan, and encourages real-world support.

How we hold her to it

Every version of Nana must pass a safety evaluation suite before release — dozens of scripted scenarios covering medication refusals, safe-sleep corrections, medical escalations, age limits, and attempts to trick her out of her rules. Safety categories require a 100% pass rate. A single failure blocks the release. The founder personally reviews every safety-scenario transcript. When we update her coaching, the suite runs again before you ever hear the change.

Her sleep knowledge is built from a professional sleep-coaching curriculum and the published guidance of the AAP, the American Academy of Sleep Medicine, Health Canada, and peer-reviewed pediatric sleep research — with sources tracked internally for every claim she makes.

What Lullay is and isn’t

Lullay provides sleep coaching and education. It is not medical advice, diagnosis, or treatment, and it is not a substitute for your pediatrician, who knows your child. Always consult your child’s doctor about health concerns.

If you believe your child is experiencing a medical emergency, stop reading and call 911 (US or Canada) now.

Questions about any of this — or something Nana said that concerned you? We genuinely want to know: [email protected]. Safety reports go to the top of the pile.